Co-living Space NIHO Terms of Use

Last updated: June 26, 2024

(Terms of Use and Purpose)
Article 1. These Terms of Use for Co-living Space NIHO (the “Terms”) set out the rules that customers must observe to use safely and comfortably the co-living space service (the “Service”) provided by Panasonic Holdings Corporation (the “Company”) in part of the buildings listed in Appendix 1 (Facility Overview) that the Company owns or leases (the “Buildings”; that part of the Buildings is the “Facilities”). By completing the registration procedure in Article 7 and entering into a contract to use the Service (the “Agreement”), customers are deemed to have agreed to these Terms and the separately prescribed Facility Use Guide (together, the “Rules”).

(Purpose of Use)
Article 2. Customers using the Service under the Agreement (“Users”) may use the Facilities temporarily as a place to socialize with other users and guests or as a place to work alone.

(Service Details)
Article 3. The Service consists of the following. Details for each facility are in Appendix 1 (Facility Overview). The Company may add to or change the Service without prior notice and does not guarantee that every part of the Service available before the change or addition will remain available afterward.
(1) Temporary use of a space to socialize with other users.
(2) Temporary use of a space for office work or other work, including use of wireless LAN.
(3) Use of the kitchen, including food provided with it.
(4) Use of other equipment, including cooking utensils, projectors, and stationery.
2. The Company may suspend or interrupt all or part of the Service after prior notice to Users in any of the following circumstances:
(1) Maintenance, inspection, repair, or modification of facilities or systems used for the Service.
(2) Facilities or systems used for the Service stop operating due to damage, a network failure, or another accident.
(3) A User violates or may violate these Terms.
(4) The Company otherwise determines that suspension or interruption is necessary.
3. The Company assumes no liability for loss or disadvantage suffered by Users as a result of a change, suspension, or interruption under paragraphs 1 or 2.

(Eligibility)
Article 4. A person may use the Facilities if they meet all of the following requirements and complete the procedure in Article 7 (a “User”):
(1) They are an individual aged 18 or older. Except when using a special service, anyone under 18 may use or enter the Facilities only when accompanied by a parent or guardian.
(2) They are not a member of an organized crime group or other anti-social force as described in Article 5.
(3) They do not fall under a circumstance in Article 7, paragraph 2, in which the Company may refuse an application.

(Exclusion of Anti-social Forces)
Article 5. Users represent and warrant that they, their major investors, and their officers and employees are not anti-social forces, such as organized crime groups or their affiliated businesses, or other groups or individuals who pursue economic gain through violence, intimidation, or fraud (“Anti-social Forces”); that they have no relationship with Anti-social Forces; and that they are not controlled by Anti-social Forces.
2. If a User breaches the representations or warranties in the preceding paragraph, the Company may terminate the Agreement.
3. If the Company suffers loss as a result of termination under the preceding paragraph, it may claim compensation from the User.
4. The Company assumes no liability for loss suffered by a User as a result of termination under paragraph 2.

(Opening Hours)
Article 6. The Facilities are open during the hours specified in Appendix 1 (Facility Overview).
2. Opening hours may change, or the Facilities may close, without prior notice due to a power outage, security concerns, maintenance, or other reasons.
3. The Facilities may close temporarily on the days and at the times described in paragraph 1 for safety or other reasons.

(Procedure for Using the Facilities)
Article 7. Anyone wishing to use the Facilities (an “Applicant”) must read and agree to these Terms and register as a member through the web (the Company website or LINE) or at a facility. They may begin using the Facilities after the Company approves the registration. The Agreement is formed when the Company notifies the Applicant that registration is complete by email or LINE, or otherwise announces its completion.
2. The Company may refuse or revoke approval to use the Facilities if an Applicant falls under any of the following circumstances:
(1) They do not agree to the Rules.
(2) They have previously been denied entry or had their membership forcibly terminated for violating the Rules.
(3) They have engaged, or may engage, in conduct related to use of the Facilities that violates laws, regulations, public order, or good morals.
(4) They are clearly recognized as having an infectious disease.
(5) Their unclean clothing or hair, body odor, intoxication, or similar condition may cause serious inconvenience to other Users.
(6) The Company determines that their behavior has seriously inconvenienced other Users.
(7) The Company determines that they do not meet the eligibility requirements in Article 4.
(8) The Company otherwise determines that their use is inappropriate.
3. Users acknowledge that they must complete the membership registration in paragraph 1 before using the Facilities.
4. Except for permission to use the Facilities as provided in the Rules, the Company does not grant, transfer, or license to Users any ownership, leasehold, or other rights in the Facilities or any other property.

(Termination)
Article 8. If a User's conduct or circumstances fall under any of the following, the Company may terminate the Agreement immediately without prior demand. In that event, the User loses the benefit of time and must immediately perform all obligations owed to the Company in a lump sum. The Company assumes no liability for loss suffered by the User as a result of action under this paragraph.
(1) The User violates these Terms or fails to perform an obligation under them.
(2) The User submits false information when applying to use the Service.
(3) The User seriously harms the reputation, credibility, or order of the Company or another party involved in the Service.
(4) The User is believed to be using a facility or address provided through the Service for fraud or another unlawful purpose.
(5) The User engages in a criminal act or conduct contrary to public order or good morals.
(6) A supervisory authority orders the suspension of the User's business or revokes a business license or authorization.
(7) There is concern that the User will be unable to meet a payment obligation when due.
(8) A petition to commence bankruptcy proceedings has been filed, private restructuring has begun, or either is likely.
(9) The Company otherwise determines that the User is unsuitable to use the Service or would hinder its provision, and the User does not comply with the Company's notice, guidance, or request to correct the matter.
2. Fees will not be refunded after the Agreement ends, even if a period for which fees have already been paid remains.
3. Property left by a User in the Facilities will be stored for a certain period and then handled in accordance with applicable law. The User bears any costs of disposal.

(Fees)
Article 9. Fees for the Service are specified in Appendix 2 (Facility Details and Fees) according to the method and location of use.
2. Monthly membership fees arise under a monthly contract made on the web (the Company website or LINE). From the contract start date, the fee for the month is payable whether or not the User uses the Service.
3. Unless Appendix 2 provides otherwise, Users must pay the fee for the period from the first to the last day of each month, including consumption tax, by credit card on the first day of the following month. The date the card is charged depends on the credit card company registered when the User joined.
4. Fees paid are non-refundable for any reason.
5. If an application for monthly flat-rate use of a Facility is made during a month, the fee in paragraph 1 is charged for that entire month and will not be prorated.
6. A User wishing to cancel the Agreement must apply using the inquiry form at a facility or on the Company's website or official LINE account. Cancellation takes effect from the month following the month in which the application is received. No prorated refund or charge applies even if the User wishes to stop using the Service during a month.

(User Responsibilities)
Article 10. Users must not transfer or assign their rights or obligations under the Rules to a third party.
2. If a User causes loss to another User, the Company, or its staff by violating a law or the Rules, or in connection with such a violation, including damage or soiling of the Facilities attributable to the User, the User must immediately notify the Company or reception staff and compensate for all such loss. The Company may claim compensation, which the User must pay immediately. The same applies to a fire caused by the User's intentional act or negligence.
3. If a User is late in paying a fee, damages, or any other amount, the User must pay the Company late-payment damages on the principal at an annual rate of 14.6%, calculated on the basis of a 365-day year, from the day after the due date.

(Important Notices)
Article 11. Cleaning or necessary construction work may be carried out in the Facilities by third parties designated by the Company. This may restrict use of part of the Facilities or cause noise.
2. In the event of an earthquake, fire, or other disaster, follow the Company's evacuation instructions.
3. Users may be asked to leave if they cause inconvenience to other Users or the Company.
4. Security cameras are installed in the Facilities to improve security. The Company stores footage from these cameras (“Footage”) for a certain period and may use it to check facility operations, violations of the Rules, theft, fire, lost property, and to assist police or other authorities in criminal investigations. By registering as a member, Users are deemed to have consented in advance to this use of Footage.
5. Users must also follow the separately prescribed Facility Use Guide and the Company's instructions when using the Facilities.

(Prohibited Conduct)
Article 12. Users must not engage in any of the following while using the Facilities:
(1) Use the address or name of a Facility for commercial registration or another registration procedure.
(2) Use the address or name of a Facility on business cards, other printed materials, websites, or other electronic media as the base of the User's business.
(3) Use the address or name of a Facility as an address for mail or other deliveries.
(4) Sell goods, repair items, or conduct any other transaction involving payment in a Facility or using its address or name without the Company's prior permission.
(5) Smoke in a Facility.
(6) Photograph or film inside or outside a Facility for commercial purposes without the Company's prior consent.
(7) Engage in unauthorized activity such as eavesdropping or stealing data.
(8) Infringe copyright or other rights of a third party.
(9) Make noise that significantly interferes with other Users' use of a Facility, including through parties, phone calls, online meetings, or other meetings.
(10) Use a Facility's wireless LAN (Wi-Fi) for any of the following:
1. Sending or receiving large volumes of email to or from specified or unspecified recipients.
2. Providing, sending, or receiving computer viruses or other harmful programs through Wi-Fi.
3. Sending or receiving large amounts of data or otherwise congesting Wi-Fi and disrupting good communications.
4. Criminal conduct, conduct contrary to public order or good morals, conduct that may constitute either, or conduct the Company considers inappropriate.
5. Conduct that causes, or may cause, disadvantage or loss to a third party, or defames a third party.
(11) Leave belongings unattended in a Facility for an extended period, whether to reserve a seat or for any other reason.
(12) Use a Facility or its address or name for pyramid schemes, multi-level marketing, religious solicitation, or political activities.
(13) Engage in conduct that makes other members uncomfortable, such as unwanted approaches.
(14) Stay overnight, reside, or allow another person to stay overnight or reside in a Facility.
(15) Steal equipment or engage in any other conduct that violates laws or ordinances or is contrary to public order or good morals.

(Communications Environment)
Article 13. Users may bring their own PCs and tablets into the Facilities.
2. Free wireless LAN is available in the Facilities. Internet connectivity is not guaranteed, and the Company is not responsible for loss caused by an inability to connect.
3. The Company does not provide support for internet connections or PCs and other devices. Users use them at their own risk.
(Use of Equipment and Supplies)
Article 14. Users must use cooking equipment, food, stationery, and other equipment and supplies (“Supplies”) in accordance with the instructions posted in the Facilities, with due care and at their own responsibility.
2. The Company may refuse use of the Facilities if improper or inappropriate use of Supplies is discovered.
3. The following conduct is prohibited:
(1) For cooking equipment and stationery: occupying them for a long time, failing to return them to their original place, losing Supplies, or otherwise inconveniencing other Users.
(2) For food: taking more than the User can consume, discarding surplus food other than ordinary food waste, or otherwise inconveniencing other Users.

(Disclaimers)
Article 15. Disputes between Users must be resolved by those involved. The Company assumes no responsibility for them.
2. The Company assumes no responsibility for personal injury or property damage occurring in the Facilities unless attributable to the Company.
3. The Company assumes no responsibility for loss arising from use of a Facility's wireless LAN (Wi-Fi). Even if the Company cannot provide internet access to a User, regardless of cause or fault, or if liability arises from the User's use of communications, the Company has no liability to compensate the User.
4. The Company assumes no responsibility for loss arising from the start, change, interruption, or termination of any Service it provides.
5. Users must not leave their belongings unattended in the Facilities and are responsible for managing them. The Company assumes no responsibility for theft, loss, accidents, or similar events in the Facilities.
6. If the Company has reasonable grounds to believe that a User has violated, or may violate, the Rules, it may suspend the Service to that User or terminate the Agreement. The Company assumes no responsibility for loss arising from such action.
7. If a User suffers loss due to the Company's breach of contract or tort, the Company is liable only up to the amount of ordinary loss that the User directly and actually suffered, and only if the Company acted intentionally or with gross negligence.
8. The Company assumes no responsibility for loss suffered by a User in any of the following cases, unless the Company acted intentionally or with gross negligence:
(1) Earthquake, storm, flood, fire, theft, equipment failure, accident, or another cause not attributable to the Company.
(2) Unavoidable suspension of use accompanying the Company's maintenance, preservation, repair, or modification of the Buildings or Facilities.
(3) A cause attributable to another User of the Facilities.
Notwithstanding the preceding paragraph, this exclusion does not apply if the Company acted intentionally or with gross negligence.
9. The Company assumes no responsibility for loss arising from the sanitary condition of food brought in by a User.

(Information Management)
Article 16. Users must provide accurate applicant information when applying to use the Service.
2. Users must promptly follow the prescribed procedure and provide the Company with updated information if their name, address, contact details (phone number or email address), or other information submitted to the Company changes. The Company assumes no responsibility for loss caused by a failure to update that information.
3. The Company will manage applicant information appropriately in accordance with its separate Privacy Policy and applicable laws and regulations.

(Validity of the Rules)
Article 17. If any part of the Rules is held invalid under applicable law, the remaining provisions remain valid.

(Contact)
Article 18. To report a violation of the Rules or make another inquiry, contact the address or other contact point listed in Appendix 1 (Facility Overview).

(Changes to These Terms)
Article 19. The Company may change these Terms at any time without Users' consent by announcing the revised terms on the official NIHO website with at least one day's advance notice. The revised Terms apply after that notice period has elapsed.

(Termination of the Service)
Article 20. The Company may end the Service for any reason after giving prior notice.
2. The Company assumes no responsibility for loss or disadvantage suffered by a contracting User due to termination of the Service under the preceding paragraph.

(Governing Law)
Article 21. The Rules are governed by the laws of Japan. The Japanese text of the Rules is the authoritative version. Even if the Rules are translated into another language, only the Japanese text has legal effect.

(Consultation)
Article 22. The User and the Company will consult in good faith to resolve any question arising under the Rules or any matter not provided for in the Rules.

(Jurisdiction)
Article 23. Any dispute between a User and the Company concerning the Rules is subject to the exclusive jurisdiction, as the court of first instance, of the Tokyo District Court or the Tokyo Summary Court, depending on the amount in dispute.

Established June 26, 2024